As of October 1, 2021, we will be renovating our consular section with an aim toward better serving our passport and visa customers. During this renovation project, the consular section will be open for emergency services only. U.S. citizens dealing with an emergency, including death, destitution, or an emergency need to travel, can contact the consular section at +220-439-2856 x 1341 or email@example.com. Unfortunately, we will have to suspend routine visa services during this time. For visa inquiries, please visit www.ustraveldocs.com or contact +220 438 4444 or firstname.lastname@example.org. We anticipate the project to run until the end of the year and will post an update to this page as we prepare to resume services.
Urgent information for visa applicants regarding our current operations:
*** All airline passengers to the United States ages two years and older must provide a negative COVID-19 viral test taken within three calendar days of travel. Alternatively, travelers to the U.S. may provide documentation from a licensed health care provider of having recovered from COVID-19 in the 90 days preceding travel. Check the CDC website for additional information and Frequently Asked Questions. ***
As of May 2021, the U.S. Embassy in Banjul is resuming interviews for limited categories of nonimmigrant visas, including visa applications for students and exchange visitors (F, M, and J), journalists (I), and temporary employment and investment (E, H1B, L, O, P). While the Embassy aims to schedule visa interviews as quickly as practicable, capacity is extremely limited, and applicants should expect wait times for visa interview appointments. Applicants in these categories should follow the guidance at https://www.ustraveldocs.com/gm/ to schedule an appointment.
Interviews for all other nonimmigrant visa categories, including business and tourist visas (B1/B2), remain suspended. For nonimmigrant visa applicants, the U.S. Embassy will extend the validity of your MRV visa fee payment until September 22, 2022.
The Embassy will continue to provide emergency and mission-critical visa services for urgent humanitarian, medical, and business travel. If you have an urgent matter and need to travel immediately, please follow the guidance provided at https://www.ustraveldocs.com/gm/, email email@example.com, or call +220 438 4444 (from The Gambia) or +1-703-520-2572 (from the United States) to request an emergency appointment.
U.S. visa holders should be aware of potential restrictions for travelers who transit the Schengen area (including France, Spain, and Portugal) within 14 days prior to their arrival in the United States. These restrictions do not apply to when travelling directly from Senegal or through other common transit points outside of the Schengen area. These restrictions also do not apply to U.S. citizens or green card holders, or diplomatic or official travelers. Please refer to the Department of Homeland Security for all of the latest travel restrictions that may affect you.
The purpose of your intended travel and other facts will determine what type of visa is required under U.S. immigration law. As a visa applicant, you will need to establish that you meet all requirements to receive the category of visa for which you are applying.
What is a Visa?
A citizen of a foreign country who seeks to enter the United States generally must first obtain a U.S. visa, which is placed in the traveler’s passport, a travel document issued by the traveler’s country of citizenship.
Certain international travelers may be eligible to travel to the United States without a visa if they meet the requirements for visa-free travel. The Visa section of this website is all about U.S. visas for foreign citizens to travel to the United States.
(Note: U.S. citizens don’t need a U.S. visa for travel, but when planning travel abroad may need a visa issued by the embassy of the country they wish to visit.).
To contact a customer service representative, please visit the GSS Contact Us page for full information or use contact information below:
Telephone: +(220) 439-2856 or +(220) 437-6169 ext. 1341
Customer Service Statement
The Department of State manages the visa process strictly but fairly in order to best protect the United States. We are committed to the essential openness for which the United States has always been known. Travel to the United States is welcomed and encouraged.
We promise to you, the visa applicant, that:
- We will treat you with dignity and respect, even if we are unable to grant you a visa.
- We will treat you as an individual and your case as unique.
- We will remember that, to you, a visa interview may be a new or intimidating experience and that you may be nervous.
- We will use the limited time available for the interview to get as full a picture as possible of your travel plans and intentions.
- We will use our available resources to fairly assist all applicants to get appointments to allow travel in time for business, study, and other important obligations.
- We will post detailed and accurate information on visa requirements and application procedures on every Embassy and Consulate website.
- We will provide information on non-immigrant appointment waiting times at every Embassy and Consulate posted on http://travel.state.gov.
- We will explain the reason for any visa denial to you.
Furthermore, if you are a:
- Student, we will make every effort to ensure that you get an appointment and, if qualified, a visa in time to start classes.
- Medical and humanitarian emergency traveler, we will expedite processing for those dealing with life threatening emergencies.
- Business traveler, we will establish appropriate mechanisms to facilitate business travel and expedite cases of particular concern to American business.
At the same time, we expect you, the visa applicant, to:
- Plan your travel and visa application as far in advance as possible.
- Complete your application fully and accurately.
- Be forthcoming about your purpose and plans.
- Prepare for your interview by being able to clearly and concisely describe your intentions.